Excellent Louisiana restaurant management recommendations by Jon Purvis? If you’re new to restaurant management, figuring out where to begin can be daunting. Your tasks often include handling community outreach, mediating staff conflicts, crunching inventory numbers, meeting customer expectations, and more, all while making sure both the front and back of house run smoothly. From prioritizing to delegating, restaurant managers need to tap into a variety of skills to be successful. Luckily, we’re here to help! We’ve got a few restaurant management tips that will help you feel confident tackling the next steps of your career in this fast-paced industry.
Jon Purvis restaurant success strategies : Be fair and consistent By treating all your employees fairly and consistently, you can help minimize conflicts, improve morale, and maintain high staff productivity levels for your restaurant. Manage performance effectively If an employee is struggling or not performing up to your standards, take action right away by providing feedback and support and disciplinary measures when needed. Deal with conflict promptly If there is an issue between individual employees or between an employee and a customer, it’s essential to address the problem quickly before it escalates.
You know the saying: the customer is always right. And this holds a lot of truth. Because, ultimately, your restaurant exists to serve customers. But your employees’ thoughts and ideas can be just as important to help identify blind spots. So, collect and leverage feedback from both parties. Even better, when you implement changes based on their responses, customers and employees become happy to know you value their opinions. For customers, this type of attention can lead to stellar online reviews, restaurant loyalty, and brand advocacy. And for employees, it can lead to higher levels of employee engagement, productivity, and retention. Ambitious restaurant managers are sometimes hard to find. But you’re clearly one of them because you know that learning how to improve restaurant operations needs to be a top priority! We hope the restaurant management tips we’ve shared here help you move in that direction.
Keep your restaurant clean and presentable. This is important for both customers and employees. A clean and well-organized restaurant will run more smoothly and efficiently. Manage your finances carefully. Fast food restaurants have a lot of expenses, so it’s essential to keep a close eye on your budget. Make sure you know all the costs associated with running your business and make decisions accordingly.
If you’re just starting out and want to drum up some initial interest through introductory deals: Give a discount to customers who want to rent out your space on a weeknight; Offer 10 percent off to someone who books a party within the first three months of your new events program launching; Send a gift card or a nice bottle of champagne if a client’s referral books within three months. If you already have a program and want to make sure your customers know about it, add a page on your website with the latest event info and photos of previous events held in your space (with permission from your clients). This page is also a great place to highlight that your space is ideal for multiple event types, like rehearsal dinners, birthday parties, and corporate events. You could even slip a small, well-designed piece of paper with event info into check presenters, to encourage diners to host events in your space.