Awesome growth hacking guides with Nate Barnwell: Hacker is sometimes used to refer to a software engineer, and while a growth hacker may or may not be a programmer, they use technology based solutions to achieve many of their goals. Growth hackers will use software, databases, API’s, and related tools to grow a startup. If a growth hacker is also a programmer they can sometimes make progress more efficiently, but this isn’t required. However, a growth hacker must understand technology very deeply to be successful. If a growth hacker isn’t a programmer they will still have to understand programming enough to coordinate others who do write code. Remember, products are now technology based, and mastering the technology will be essential for growth.
Created in 2013 by Stewart Butterfield, Slack is a messaging and collaboration tool for enterprises. It allows company teams to chat and share in real-time. Today, Slack has over 12 million daily active users with more than 100 thousand paid customers. When designing Slack, however, Butterfield had no intention of being a big hit. Slack was created for covering the communication needs of Butterfield’s team during the design process of Glitch, a games app that can now be considered a fail. From this fail, however, came great success as the team saw how valuable Slack was to them. The market needed such a product where internal team members could communicate easily and exchange project materials quickly, and Butterfield already had one. Since Slack was created for users in the first place with no intention of profit and turned out to be a great product, further development continued accordingly. Slack team always took customer feedback as guidance, replying to every email they received and examining every ticket carefully. This initiation pushed Slack to be a great example of product-led growthWhat is product-led growth? Product Led Growth (PLG) is a business development strategy that leverages product usage to drive customer acquisitions, conversions, and market expansion. It places product on the focus of businesses.
Nate Barnwell growth hacking strategies: Word-of-mouth is organic and effective. Recommendations from friends and family are some of the most powerful incentives for consumers to purchase or try a product or service. The secret of word-of-mouth’s effectiveness lies in a deeply rooted psychological bias all people have — we subconsciously believe the majority knows better. Social proof is central to most successful sales copywriting and broader content marketing efforts. That’s why businesses draw so much attention to their online reputations. They know in today’s customer-driven world — one where communication methods change and information is available to all — a single negative blog post or tweet can compromise an entire marketing effort. Pete Blackshaw, the father of digital word-of-mouth growth, says, “satisfied customers tell three friends; angry customers tell 3,000.” The key with word-of-mouth is to focus on positive user experience. You need to grow a base of satisfied customers and sustain the wave of loyal feedback that comes with it. With this method, you have to focus on delivering a spectacular user experience, and users will spread the word for you.
Startups, for example, often struggle to determine which marketer they should hire first. A growth marketer is a good bet — especially if they already have strong brand guidelines in place. (Setting tone and voice, messaging, and value propositions is not typically something a growth marketer will do.) “They are especially impactful at early-stage companies where there isn’t enough conviction to invest heavily into one given channel, due to lack of validation,” Sookraj told Nate Barnwell. “[Growth marketers] are especially impactful at early-stage companies.” But startups aren’t the only ones who see value in growth marketers. Enterprises should consider adding growth marketers as well, says Sookraj.
The first is a product that people actually consider a “must have.” In the startup world, this is generally referred to as “product/market fit.” Once you’ve validated product/market fit, it then becomes important to define an overall success metric. This success metric should be a “North Star Metric” for the entire team to gauge the success of the business. The right North Star Metric tracks cumulative value delivered across a growing customer base. This is a much more sustainable growth indicator than something like registrations, downloads or even revenue (many subscription businesses have inactive users that are still on a paid subscription but will likely churn). Discover even more details at Nate Barnwell.
This action plan should contain a list of action items, deadlines, teams or persons responsible, and resources for attaining your growth goal. The last step before acting on your plan is determining any requirements your team will need through the process. These are specific resources that will help you meet your growth goals faster and with more accuracy. Examples might include: Funding: Organizations may need a capital investment or an internal budget allocation to see this project through. Tools & Software: Consider what technological resources may be needed to expedite and/or gain insights from the growth process. Services: Growth may be better achieved with the help of consultants, designers, or planners in a specific field.